Privacy Policy

Felorianix Boutique attaches great importance to user privacy protection. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit and shop on our website, complying with Australian privacy standards and international data protection regulations.

1 Information We Collect

We only collect necessary information for transaction processing and service delivery:
  • Personal contact information: name, email address, phone number, shipping address
  • Transaction data: order records, payment status, purchase history, after-sales records
  • Website access data: browsing preferences, device information, IP address, access time

2 How We Use Your Information

Your personal data is only used for legitimate service purposes:
  • Process, confirm, package, and ship your orders
  • Send order updates, logistics notifications, and customer support replies
  • Handle return, refund, and dispute resolution requests
  • Optimize website functions and improve user shopping experience
  • Comply with legal and regulatory obligations

3 Data Protection & Storage

We adopt industry-standard encryption technology and secure data management systems to protect your personal information from unauthorized access, disclosure, tampering, and loss. We only retain your data for the time required to complete transactions and meet legal retention requirements. Expired data will be permanently deleted or anonymized securely.

4 Information Sharing & Disclosure

We never sell, rent, or trade your personal information for commercial purposes. We may share necessary data with trusted third-party service providers (logistics carriers, payment processors) solely to complete order delivery and payment processing. All third parties are required to follow strict privacy protection rules. We will only disclose user data when legally required by government authorities.

5 User Privacy Rights

You have the right to view, correct, and request deletion of your personal data stored by us. For any privacy-related inquiries or requests, please contact our official email. We will respond to all legitimate requests promptly.

6 Cookie Policy

Our website uses Cookies to record browsing preferences, optimize page display, and enhance user experience. You may adjust Cookie settings via your browser. Disabling Cookies may affect partial website functions.

7 Policy Revision

We reserve the right to update this Privacy Policy irregularly to adapt to business adjustments and legal updates. The latest policy will be posted on the official website and take effect immediately upon publication.
Final Interpretation Right: All store policies of Felorianix Boutique are subject to the final official interpretation.